For a few months I have been selling my unwanted books and CDs on Amazon.com. The venture has proven to be a profitable one as well as an effective method to declutter my home. Today, I was surprised by one of my buyers.
A few weeks ago a customer received a damaged package. The contents were effected by the damage. Without asking any questions, I issued a refund to the customer. After all, it's just a CD and a happy person is worth more than a disgruntled buyer. Today I opened my mailbox to find a package from Kenai, Alaska. The buyer sent me a piece of handcrafted jewelry in gratitude for my "excellent customer service".
Wow. Unexpected...there are still some genuinely kind and appreciative people in the world.
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